Frequently Asked Questions

Q:  Do you need a separate application for each household member?
A:  A separate application is required for each adult household member.  This is important so that we may accurately collect all of the income, asset and other information necessary in order to properly qualify your household.

Q:  How long does the application process take?
A:  The timing of the application process depends on the completeness of your application.  Please be sure to answer all questions with as much detail as possible.  This allows us to verify your information more efficiently.  Also, provide all of the documents requested on the form accompanying the application.  Once we have your complete application, we will proceed to verify your income and assets as well as your credit, rental and criminal history.  We will contact you once our processing is complete.

Q:  How do I check on the status of my application?
A:  Please send us an email to check on the status of your application.

Q:  When my application is approved, how can I make sure I get an apartment?
A:  We will contact you once your application has been processed and approved.  If you would like to place a hold on an apartment, you will need to pay a $100 deposit to hold the unit.  This deposit will be applied toward the amount due at move-in.  If you would like to withdraw from your reserved apartment, simply write to us and we will refund your $100.

Q:  How much is the security deposit?
A:  As long as your application is approved without any conditions, the security deposit will be $500 payable by money order or certified funds prior to move-in.

Q:  How much will it cost to move in?
A:  As long as your application is approved without any conditions, the move-in fees include the security deposit and a pro-rated first month's rent.  Both of these fees must be paid by money order or certified funds.

Q:  What utilities are included?
A:  Water, sewer and trash removal are included in your rent.  You are responsible for the electricity (SCE&G) and cable television & telephone service (Hargray).

Q:  Do you allow pets? 
A:  We do not allow pets.  Assistance Animals for disability-related needs are allowed.

Q:  Do you have any apartments that we may tour?
A:  Please contact us at (843) 837-9400 to schedule a visit or stop by the leasing office during normal business hours.

Q:  What are your office hours?
A:  Our leasing office is open from 8:30 AM - 5:30 PM, Monday - Friday.


Useful Contact Information:

  • Contact SCE&G at (800) 251-7234 to connect electric service
  • Contact Hargray at (877) HARGRAY (427-4729) to connect phone and/or cable TV
  • The Bluffton Post Office is located at 25 Thurmond Way, Bluffton, SC 29910 or contact them by phone at (843) 757-5857



© TB & He Management Company, Inc., 2011 - 2018